It's time for the 2023 Smartson Consumer Report - probably the smartest survey of the year in the Nordics. We have previously been spoiled with great Nordic interest - around 8,000 responses came in for the last survey. The study is simple and clear and should help you understand upcoming trends in Ratings & Reviews and what it takes to be Customer Centric as a brand in 2023.
Do you want to be involved and contribute to the result?
Key topics the report highlights:
- Consumer insights from Sweden, Norway, Denmark and Finland
- The progress of e-commerce by category
- The importance of the amount of Ratings & Reviews by each category
- How the source influence trust
Are you curious to hear more about the survey or how you could use recommendations in your brand building? Drop us a line at: hello@smartson.se and one of our recommendation experts will happily help you.
Your contribution helps us make Smartson better and understand how you use recommendations for small and large purchase decisions. As a thank you, you have the chance to be one of 100 people who wins a free rental movie from AF Anytime. Leave your feedback by January 29th.